General

Lineup & Schedule

• What are the scheduled set times?
• Who is performing?

Allowed & Prohibited Items

• What items are allowed & prohibited?
• What is the bag policy?

Health, Safety & Security

• Health, Safety, & Security
• Sueños Festival Entry Policy

Accessibility

• Accessible Restrooms
• Can I bring a companion to assist me?
• What ADA and Accessibility accommodations are available?
• Getting there: ADA Parking and Entry
• Accessibile Festival Entrances
• Where is the ADA Accessibility Center onsite?

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Getting Here & Getting Home

• How do I get to the festival?
• Sueños Music Festival Community Information
• When is the festival?
• What hotel and accommodation options are available?
• What are the nearest airports to travel to?

General Info

• Sueños is 100% Cashless, click here to link your card to your wristband.
• Is there a current map of the festival grounds at Grant Park?
• Where is the festival located?
• Where is the lost & found?
• Can I leave and re-enter on the same day?
• Do you have lockers available to rent?

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Premium Areas - GA+, VIP, EL SUEÑO

• El Sueño Welcome Guide
• El Sueño Food Menus
• VIP Welcome Guide
• VIP Food Menus
• GA+ Welcome Guide
• GA+ Food Menus

Tickets

• What is the age requirement to attend Sueños?
• How do I sign into my Front Gate Tickets account?
• Where can I buy festival passes?
• Is there a payment/layaway option? How does it work? Is there a Fevo option?
• When will I receive my wristband(s)?
• Can I buy tickets from Craigslist, Stubhub or other broker sites?

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Contact Us

• Be Part of the Festival
• How do I contact the festival?
• I'm an artist. How can I play the festival?