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  1. Suenos Music Festival
  2. General

General

Lineup & Schedule

  • What are the scheduled set times?
  • Who is performing?

Allowed & Prohibited Items

  • What items are allowed & prohibited?
  • What is the bag policy?

Health, Safety & Security

  • Sueños Festival Entry Policy
  • Safety at Sueños

Accessibility

  • How can I ask an accessibility or ADA question?
  • What ADA and Accessibility accommodations are available?

Getting Here & Getting Home

  • How do I get to the festival?
  • Sueños Music Festival Community Information
  • When is the festival?
  • What hotels do you recommend I stay at?
  • What are the nearest airports to travel to?

General Info

  • Sueños is 100% Cashless, click here to link your card to your wristband.
  • Is there a current map of the festival grounds at Grant Park?
  • Where is the festival located?
  • Where is the lost & found?
  • Can I leave and re-enter on the same day?
  • Do you have lockers available to rent?
See all 8 articles

Premium Areas - GA+, VIP, EL SUEÑO

  • GA+ Welcome Guide
  • VIP Welcome Guide
  • El Sueño Welcome Guide

Tickets

  • How can I activate or link my card to my wristband?
  • What is the age requirement to attend Sueños?
  • Box Office Location & Hours
  • Help - I never received my wristband
  • I have lost, damaged or tightened my wristband. Can I get a replacement?
  • How can I buy a Sold Out pass types?
See all 14 articles

Contact Us

  • Be Part of the Festival
  • How do I contact the festival?
  • I'm an artist. How can I play the festival?
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